Ask your street for a hand.

Yes, that is its smallest unit: a circle is one building or one block with a steward at the door. Neighbors come in with a code or by knocking, share one room, pass parcels to the right door and reach everyone in one message. No syndic paperwork, no fees; see the page for buildings.

Open kylala.com/invite/: an A4 poster and door cards to print, cards and a message to send on WhatsApp or any chat, and a link that carries your circle’s code so a neighbor lands in your circle after signing up. Stewards find that link in the app under Invite neighbors.

Yes, in both directions: asking is free and helping is free. No response quotas, no premium queue, no subscription exists, so there is nothing to cancel. No ads, no data sales.

There is none we hide. Kylala is free in both directions and stays so: if it ever costs money at scale, that will be optional supporter contributions, never a paywall on helping, never ads, never your data. The one trade you make: you give an address, shown to nobody, so the map stays a map of real homes.

You appear as a nickname, like “Warm Bread” or just your house number, with a generated face. The profile has no field for a real name; you can share your first name inside one conversation, or never. Your address is shown to nobody, no email or phone number is kept, and your pin can be blurred about 50 m.

So the map stays a map of real homes: your address is checked against OpenStreetMap when you join and kept as you typed it if the map does not know it yet. It is returned only to you and shown to nobody else. Your map pin is a separate thing, placed exactly or blurred about 50 m, your choice.

The minimum, in Kylala’s database: a nickname, two numbers for your face, your pin, your address (shown only to you), what you post, and the bookkeeping the privacy policy lists: a hashed device key, a grid-snapped check-in point, your push endpoint when push is on. No email, phone number or tracker, anywhere. Deleting your account is immediate and real.

Never. Neighbors see a nickname and a generated face; no phone number is needed, and your email is shown to nobody. It is not kept on Kylala’s servers either: what we keep from a Google or email sign-in is one opaque account id from the provider, and nothing else.

Link a second device beforehand with a one-time code from your Profile, or keep the recovery key Kylala hands you whenever you sign out: it reopens the account on any device. Remove a lost device from the Devices list and it is signed out at its next call.

Yes: Kylala is a web app that runs in Safari on iPhone, Chrome on Android and any modern desktop browser. On iPhone, Share, then Add to Home Screen gives it a full screen, an icon and notifications; the light or dark theme follows your phone.

No, on purpose: it installs from the browser, so there is no store account and no review queue between a fix and your phone. Add to Home Screen on iPhone, Install app on Android, the address-bar icon on a desktop. Everything works in a browser tab too.

Eight kinds of asks: give something away, lost and found, borrow or lend, a misdelivered parcel, a hand for ten minutes, home watch while you are away, a heads-up for the street, or something else with your own label. Each lands as a pin on the map and opens a conversation.

Tap an ask and raise your hand; the asker picks one or several helpers, and you can take your hand back anytime. Beyond asks, put up to three standing offers on your card, in your Profile (bike repair, a ladder to lend), so Hands nearby shows them to the street. Helping is free, never rated, never rationed.

As safe as its design can make it: nobody sees your real name or address, conversations start from an ask or a request you can ignore, and you can block anyone from any ask or conversation, silently. Reports go to a human; there is an appeal. A neighbor is still a stranger: the guides say how to keep it easy.

No real names, no addresses shown, no crime-and-fear category, no ranked feed, no ads. In a group chat a message scrolls away and every member can usually see your number; here an ask is a pin that fades after two weeks, and nobody gets your number. A tool you open when you need a neighbor, not a place to scroll.

A group works until it doesn’t: your number handed to thirty people, no radius, nothing expires, one exhausted admin. Kylala keeps the conversation and adds what a group lacks: nicknames instead of numbers, a steward who lets people in, asks that fade after two weeks, and quiet hours you set yourself.

Block a neighbor from any ask or conversation: their asks leave your street, chat goes quiet both ways, and they are not told. Reports go to a human; content can be taken down, a repeat offender banned, and there is an appeal if we get it wrong. A banned account loses the street.

Any street, anywhere: Kylala is not rolled out city by city. Your pin goes on the map the moment you confirm your address, and building circles are drawn from OpenStreetMap wherever people show up. It speaks English, French, German, Spanish and Italian.

Kylala is independent: no advertiser, no data buyer and no parent company behind it. Three promises bind it, in writing: free in both directions, privacy that holds, honesty as a habit. The About page says what is live and how to partner, invest or reach us.